Privacy Policy

1. Who We Are

Visionary Solutions Group ("VSG," "we," "us," or "our") is an AI automation and consulting firm. Our website is located at visionarysolutionsgroup.com. For questions about this policy, contact us at info@visionarysolutionsgroup.com.

2. Information We Collect

Information you provide directly

When you contact us, book a strategy call, or submit a form on our website, we may collect:

• Your name and email address
• Your company name and role
• Information about your business needs you choose to share
• Any messages or questions you send us

Information collected automatically

When you visit our website, standard web server logs may record your IP address, browser type, pages visited, and referring URL. We use this information only for security monitoring and aggregate traffic analysis.

Cookies

Our website may use essential cookies required for the site to function. We do not use tracking cookies, advertising cookies, or third-party analytics cookies that identify you personally.

3. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and schedule calls
• Deliver consulting services you have engaged us for
• Send you information you've requested about our services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area, our legal basis for collecting and using personal information depends on the information concerned and the context in which we collect it:

• Contract: Processing necessary to fulfill a consulting engagement you have entered into with us.
• Legitimate interests: Responding to your inquiries and improving our services.
• Consent: Where you have given explicit consent, such as opting into marketing communications.
• Legal obligation: Where we must process your data to comply with applicable law.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Inquiry records are typically retained for 12 months. Client engagement records are retained for 7 years for tax and compliance purposes. You may request deletion at any time.

6. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. We may share information with:

• Service providers who help us operate our business (email providers, scheduling tools) — bound by confidentiality agreements.
• Legal authorities if required by law or to protect our rights.

Any tools we use that process your data on our behalf are selected for their data protection standards.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict our use of your information
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent at any time where we rely on it

To exercise any of these rights, email us at info@visionarysolutionsgroup.com. We will respond within 30 days.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes constitutes acceptance of the updated policy.